We are here to help! If you encounter any issue with your report or service, please don't open a dispute on payment platforms. Contact us directly at support@carvaxo.com, and we promise to resolve your problem as quickly as possible!
Please use the interactive form provided right below or beside this section to send us your message, order number, or VIN. Our support team monitors requests around the clock to ensure you get a fast and precise response.
Reports are usually processed and sent to your email automatically or within a few minutes to a couple of hours maximum after payment confirmation.
First, check your Spam/Junk folder. If it's not there, email us immediately at support@carvaxo.com with your transaction details, and we will sort it out instantly.
Yes, if there is a system error or a major issue on our end fulfilling the service, contact our support team directly and we will resolve it or process your solution swiftly.
Opening a payment dispute takes weeks to resolve. Messaging us directly at support@carvaxo.com allows us to investigate and fix your issue or issue a refund within hours!
We'd love to hear from you. Send us a message and we'll respond as soon as possible.